FAQs

  • At Fabled Island, every item is thoughtfully crafted and carefully inspected before it is shipped. For this reason, all sales are final and we do not accept returns or exchanges. If your item arrives damaged or incorrect, please contact us within [X] days of delivery at [insert email address] with your order number and photos of the issue. We will work with you to arrange a replacement or refund.

  • Yes, we offer wholesale for our Soul Rx Notepads and our Heritage Candle Collection. Please fill out our wholesale form to inquire about carrying these products in your store.

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  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

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  • Fabled Island respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

    When you make a purchase, create an account, or sign up for our mailing list, we may collect information such as your name, email address, billing and shipping addresses, and payment details. We use this information to process your orders, deliver products, communicate with you, and improve our services. We may also use your email address to send you updates, promotions, or marketing materials, but you can opt out of receiving these communications at any time.

    We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party service providers who help us operate our website, process payments, or deliver products. These providers are only permitted to use your information as necessary to provide their services.

    We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    By using our website, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy from time to time, and the latest version will always be available on our website.

    If you have any questions about this Privacy Policy, please contact us at studio@fabledisland.com.

  • Welcome to Fabled Island. These Terms of Service (“Terms”) govern your use of our website [insert URL] and the purchase of products through our online store (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

    1. Eligibility

    You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from our store. By using our Services, you confirm that you meet these requirements.

    2. Products & Availability

    We make every effort to display our products accurately, but colors, textures, and details may vary depending on your device. All products are subject to availability. We reserve the right to limit quantities, discontinue items, or change product details without notice.

    3. Orders & Payments

    By placing an order, you agree to provide accurate billing and shipping information. Prices are listed in [insert currency] and may change without notice. We accept [list payment methods]. Your order is confirmed once payment has been successfully processed.

    4. Shipping & Delivery

    We ship to [list regions/countries]. Shipping times are estimates and may vary due to factors outside our control. Risk of loss passes to you upon delivery of the order to the carrier.

    5. Returns & Refunds

    Returns or exchanges may be requested within [X] days of delivery, subject to our [Return Policy link]. Items must be unused, in original packaging, and in sellable condition. Certain items, such as sale items, personalized goods, or perishables, may not be returnable.

    6. Intellectual Property

    All content on our website, including text, images, logos, designs, and product descriptions, is the property of Fabled Island or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

    7. Prohibited Uses

    You agree not to use our Services for unlawful purposes, to infringe on our or others’ intellectual property rights, or to interfere with the security, operation, or performance of the website.

    8. Disclaimer & Limitation of Liability

    Our products are provided “as is” without warranties of any kind, except as required by law. To the maximum extent permitted by law, Fabled Island is not liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

    9. Governing Law

    These Terms are governed by and construed in accordance with the laws of [insert state/country]. Any disputes will be resolved in the courts of [insert jurisdiction].

    10. Changes to Terms

    We may update these Terms from time to time. The latest version will always be posted on our website with the “Last Updated” date. Continued use of our Services after changes means you accept the revised Terms.

    11. Contact Us

    If you have any questions about these Terms, please contact us at studio@fabledisland.com